Refund Policy
Refund Policy
At GET HEALTHCARE ONLINE LIMITED, we strive to provide top-notch services and ensure your satisfaction. However, we know that situations may develop which require you to ask for a refund. Our team is here to help if you aren’t satisfied with our services. Please review our refund policy thoroughly for an understanding of your rights and responsibilities.
Refund Eligibility
To ensure transparency and fairness, our refund policy varies depending on the type of service you have availed of. Please review the following guidelines to understand the eligibility criteria for refunds:
⇒ Normal Certificates
The request for a refund ought to be submitted within four hours of the certificate’s issuance. Please make sure that you review your certificate promptly upon receipt to identify any issues and reach out to us within this time frame for a refund request.
⇒ Express Certificates
Refund claims for express certificates must be submitted within two hours after the certificate’s issue. Owing to the expedited nature of this service, the window for refund requests is shorter. So, please review your certificate immediately upon issuance.
⇒ Online GP Video & Phone Consultations
Online GP consultations may be cancelled or rescheduled free of charge if requested more than 6 hours in advance. Requests for refunds for video and phone consultations must be made at least 2 hours before the scheduled booking time. This allows us to manage our scheduling effectively and accommodate other patients.
Once a GP provides a medical consultation, patients are no longer entitled to a refund. No matter the treatment type or outcome, once you have consulted a GP, the service has been delivered, and no refund request will be approved.
⇒ Online Prescription
Cancellation requests for online prescription services should be made within 6 hours of the order placement. There will be no refunds after the cancellation time frame has expired and our doctors have issued you a prescription. On the other hand, requests for refunds must be made within at least 4 hours of the order placement.
Refund Method
We will issue refunds via the original payment method. Kindly allow up to 7 working days for the refund to be reflected in your account.
Conditions for Refunds
GET HEALTHCARE ONLINE LIMITED will issue refunds only if the request meets the eligibility criteria mentioned above. Please ensure that your request aligns with the specified time frames and conditions to avoid any inconvenience. We have the right to decline refund claims that do not adhere to our policy.
How to Request a Refund
Requesting a refund from GET HEALTHCARE ONLINE LIMITED is a straightforward process. All you need to do is contact our support team through one of the following methods:
Phone: 0212455185te
Live Chat: Accessible through our website
When contacting us, kindly provide us with the following necessary information to expedite your refund request:
- Your full name
- The service you purchased
- The time and date of your purchase
- The reason for your refund request
Once we receive your request with these details, our team will process the refund in accordance with our policy.
Contact Us
Have any questions regarding our refund policy? Please do not hesitate to contact us using any of the options mentioned above. We are here to help you and ensure you are fully satisfied with our services.
Thank you for choosing GET HEALTHCARE ONLINE LIMITED. We value the faith you have in us and hope to serve you again in the near future.
Privacy Policy: To learn about how we use and safeguard your personal data, please check out our Privacy Policy.
Terms & Conditions: For more information about using our services, please review our Terms and Conditions.
Note: This refund policy is subject to change. Any updates or changes will be promptly reflected on this page. We encourage you to check back periodically for the latest information regarding our return policy.
Business Name: GET HEALTHCARE ONLINE LIMITED
Website: https://getsickcert.ie
Contact Details:
Support Email: support@getsickcert.ie
Support Phone Number: 0212455185
Live Chat: Available on our website
Address:
Ludgate Hub, Old Bakery, Townshend Street,
Skibbereen, Co. Cork, P81T324, Ireland
Contact Page: https://getsickcert.ie/en/contact-us/
Refund Policy
At GET HEALTHCARE ONLINE LIMITED, we strive to ensure our customers are fully satisfied with our services. If you are not entirely satisfied, we are here to help.
Refund Eligibility: [We will process from our end.]
- Normal Certificate: Requests for refunds must be made within 4 hours of the certificate issuance.
- Express Certificate: Requests for refunds must be made within 2 hours of the certificate issuance.
- Online GP: Requests for refunds must be made at least 2 hours before the scheduled booking time.
- Prescription Order: Requests for refunds must be made within 4 hours of the order placement.
How to Request a Refund:
To request a refund, please contact our support team through one of the following methods:
Email: support@getsickcert.ie
Phone: 0212455185
Live Chat: Accessible through our website
When contacting us, please provide the following information to expedite your refund request:
Your full name
The service purchased
The date and time of purchase
The reason for the refund request
Our team will review your request and process the refund in accordance with our policy.
Please allow up to 7 business days for the refund to be reflected in your account.
Conditions for Refunds
Refunds will only be issued if the request meets the eligibility criteria mentioned above.
We reserve the right to deny refund requests that do not comply with our policy.
Contact Us
If you have any questions about our refund policy, please contact us through any of the methods listed above.
We are here to assist you and ensure your satisfaction with our services.
Thank you for choosing GET HEALTHCARE ONLINE LIMITED.
Privacy Policy: For information on how we handle your personal data, please review our Privacy Policy.
Terms & Conditions: For more information about using our services, please review our Terms & Conditions.
Note: This refund policy is subject to change. Any changes will be updated on this page. Please check back periodically for updates.
Refund Eligibility: [We will process from our end.]
- Normal Certificate: Requests for refunds must be made within 4 hours of the certificate issuance.
- Express Certificate: Requests for refunds must be made within 2 hours of the certificate issuance.
- Online GP: Requests for refunds must be made at least 2 hours before the scheduled booking time.
- Prescription Order: Requests for refunds must be made within 4 hours of the order placement.
How to Request a Refund:
To request a refund, please contact our support team through one of the following methods:
Email: support@getsickcert.ie
Phone: 0212455185
Live Chat: Accessible through our website
When contacting us, please provide the following information to expedite your refund request:
Your full name
The service purchased
The date and time of purchase
The reason for the refund request
Our team will review your request and process the refund in accordance with our policy.
Please allow up to 7 business days for the refund to be reflected in your account.
Conditions for Refunds
Refunds will only be issued if the request meets the eligibility criteria mentioned above.
We reserve the right to deny refund requests that do not comply with our policy.
Contact Us
If you have any questions about our refund policy, please contact us through any of the methods listed above.
We are here to assist you and ensure your satisfaction with our services.
Thank you for choosing GET HEALTHCARE ONLINE LIMITED.
Privacy Policy: For information on how we handle your personal data, please review our Privacy Policy.
Terms & Conditions: For more information about using our services, please review our Terms & Conditions.
Note: This refund policy is subject to change. Any changes will be updated on this page. Please check back periodically for updates.
